Crisis Management

We’ve pulled together an expert crisis communications team which helps high-profile national and regional organisations.

Crises come in many shapes and sizes and every one is potentially disruptive and damaging.

Being fully conversant with the needs of the media, we can advise on the right steps to take in any kind of emergency to help keep your public onside and limit reputational damage while you and your team focus on getting everything back on track. With our 24/7, 365 on-call services we’ll handle your communications with the public, stakeholders and the media for as long as it takes.

We also help you by putting in place a detailed crisis response plan including training for staff with periodic role-play scenarios to test preparedness.

Our senior, highly experienced team currently provides crisis and issues management services to chemical parks, energy businesses, a national chain of pre-school nurseries and for professional services companies.

We have handled many and varied incidents such as a fatal accident at an airport, industrial action, a child abduction case and working with an NHS health trust on a double murder trial at the Old Bailey.

For more information, please contact Catherine Ackroyd.

Services include:

  • crisis comms and media training
  • crisis planning
  • crisis role play
  • 24/7 on-call rota
  • preparing media statements
  • social media monitoring and response
  • outsourced press office
  • coordinating press conferences
  • incident reports and evaluation